Saturday, November 22, 2008

Awesome Restaurant - Feedback Works!

This is the story of what customer service SHOULD be about....

Our chess club is a couple doors down from Spaghetti Warehouse - located at 36 W. 5th Street, Dayton OH. My sister helps me out frequently during the club's open hours (not to mention all the cleaning she does during the club's closed times) .... and of course, we tend to get hungry at odd moments (every 37 seconds in my estimation).

This evening sis walked down to the restaurant - and got her usual soup-and-salad. Now mind you - this is the same thing she always orders - carryout or dining in. Soup and salad has always been accompanied with a loaf of their wonderful sourdough bread. When she got the order, she looked inside the bag and commented "I'm sorry - but the bread wasn't included". Conversation went somewhat like this:

"It doesn't come with the bread".
"But I've always ordered soup and salad and there's always bread with it"
"You must have been mistaken - it never has come with bread"
"I know what I've ordered and the soup and salad always comes with the bread"
"You're mistaken - someone made a mistake and it never comes with the bread"

Needless to say, one unhappy sister comes back - minus the bread. She decides to walk back to the restaurant - and brings back the menu. Entrees include bread - so perhaps soup & salad isn't an entree....worth pondering. But still...dozens of time, bread was included.

Ah - there's a little line on the carryout menu..."Please tell us about your dining experience at".....

Perfect. However - probably a waste of time.

I did so - filling out the form - complete with home address & cell phone number.

Ten minutes later, Kevin from Spaghetti Warehouse calls - apologizing profusely. Sister returns to restaurant....and comes back with not one loaf of bread - but FOUR. Count them - FOUR loaves of bread.

Kevin - Spaghetti Warehouse - THUMBS UP on the absolute BEST customer service I have ever seen exhibited.

If there's a Spaghetti Warehouse close to you - try it out.... Can't guarantee you'll leave with four loaves of bread - but they sure do know what it takes to keep their customers here in Dayton Ohio.

Kudos - thumbs up - 4 stars to Spaghetti Warehouse.


Monday, November 17, 2008

More Blogs to Share

Having suffered through the past couple of days with a miserable head cold - you know that awful stuffy, I-am-so-miserable-I-could-just-sleep-forever-but-can't head colds.... No? Trust me - it's an ailment you can go through your whole life without experiencing. Where was I....

Oh yes - now that I'm at the tail end of this miserable head cold - or body cold is more like it - I decided to catch up on my blog readings. I have been reacquainted with a few more blogs I'd like to share: I've only read a few of Ms Williams' posts...but I've not read a blog of her that didn't hit home. Her latest one was right on target....we cannot change reality. As my dear husband Riley loves to say "it is what it is". How true. How true. Okay, so it's a little busy site. But gotta love how organized this writer is...or maybe writers are? Lots and lots of great ideas here.....but beware -! Oh yes - when I grow up, I want to be an accomplished knitter...something a little more ambitious than dishcloths (even though I'm extremely accomplished with dishcloths....)

What a great jumping-off blog to other sites....marvelous, marvelous, marvelous!

And more to come....

But in the meantime.....

How can you not laugh????

In the meantime....I quilt.


Friday, November 14, 2008

My Favorite Blogs....

Not that I suspect or expect anyone to be glued to "Angel45402's View of Life" (other than a curtsey to my DH), but the idea of changing templates every so often is sooo appealing. Are there rules to this blogging? I suppose only if you have followers....(big grin).

I have been an ardent follower of 20-30 blogs now...and I have to say, I'm in awe of most of them. Some I read just for the sheer joy of rolling on the floor in laughter - and disbelief. Some I read and marvel over the writing...marvelous, clear & concise.

Here are a few of my favorites..... I love this post...a man who write as well as he quilts .....beautifully! Okay - so this one smacks of nepotism - Dahara Dreaming is my daughter - and very talented - some of the stuff she finds on other blogs are not quite my taste - but I enjoy reading her assessments..... ... oh my this woman can KNIT and then there's this wonderful cooking blog. If she can get me motivated to cook again, then she's top notch in my book!

Son also has a blog - that'll be on my NEXT favorite blog post since I cannot seem to locate it right this moment....

And when I'm not blogging, I quilt.


Wednesday, November 05, 2008

Another Wednesday.....

Today's picture is my Tuesday's rose from my beloved Riley. Beautiful, is it not?

And today is Wednesday. The morning started out wonderfully mundane. Woke up - did 2 loads of laundry - walked for 30 minutes while the laundry spun around merrily in the dryers (ah the joy of not owning a washer and dryer...NOT) - took a shower - planned out my day of errands and then promptly felt the most horrendous stomach cramps ever. Remember the 1979 movie "Alien" and the creature that popped out of the guy's stomach....? That movie should have never ever been will haunt me to the end of my days. At any rate, I think you have a very graphic photo in your head by now....and I'm glad I could share it.

The rest of the day was spent in bed - errands be darned - and ate nothing but toast and drank tea. Whatever it was is almost gone - but it has drained the life out of this body and has left behind a low grade headache that would really like its body to be able to lay down again - but alas, it is Wednesday and it is Chess Club night and it is 6:20pm and so here I the club with one chess club member dutifully studying chess moves in a book.

Ah - but before I left to open up the club, the rose reminded me of how much I am loved & treasured. That is a very very good thing.... and I am truly blessed.

And if you will note - I have said not one word about the results of the Presidential election....

And when I feel better....I quilt.


Monday, November 03, 2008

Passing It On...

How many times have you received a really neat email that allows you to post your likes, your dislikes, your favorite movie of all time....??? I love these little "glimpses" of one's life. And then comes the clincher....send this on to ten of your favorite people...

Ten people.

My mind boggles.

I don't really know ten people.

I have come to the realization that I know ten people ...maybe even thirty or forty or more. But ten people I could send this nifty little email on and ask them to post their preferences..... No, I honestly cannot think of even one person to pass on this really nifty 'tell all' listing.

I don't know if I should find this disturbing or reassuring. Disturbing because I don't have a list of ten people I can automatically pass on these emails to. Reassuring because I am comfortable with not knowing ten people I could pass it on to.

I may be disturbed about my reassurance state.

I like being alone. There. I said it. I love my husband Riley dearly and I miss him while he's away. I like being comfortable in our quietness together - he reading the latest news on his laptop, me sewing away on piecing a quilt. He is comfortable in a crowd of people. I'm comfortable watching him in a crowd of people. Two halves make a whole ... and God knew His stuff when he put us together.

So - when you receive one of these emails that ask you pass it on to ten other people, know that I am happy I'm one of your ten people That makes me smile. But know that I don't have the ability to do the same.....nor do I feel the compulsion to find ten people to pass it on to.

I quilt.

Life of a Cat....

No doubt about it....cats have it made. What other animal can wake you up at 3:30am and feel absolutely no shame about it. Food bowl is filled - plenty of water - kitty litter box clean .... Nope, it's just a matter of "hey, I was lonely and I think it's time you got your rear in gear and play with me".

Kitty gymnastics usually start around 3:30am - and then will escalate into gentle patting on the face with a paw or two.....and by 5:30am, there's the full scale, cat face in my face and purring as such that I swear could only come from a small lion. There is indeed nothing like waking up eyeball-to-eyeball with a cat. It'll take years off your life - trust me.

But I'll take this companion over a dog anytime. She greets me affectionately even if I'm gone for five minutes to throw a garbage bag down the chute in the hallway. Within seconds of moving from one place to another, she's right behind me....and settles in until I move on to another area in the apartment.

Nothing like a cat....they're definitely in charge of the world.