#56 Project Completed (Kind of) - Not to Mention a Rant.....
And it is October 6th. 2018. Saturday. First the rant. Late September hubby ordered a group of bookcases. Ikea. Online. Long story short, bookcases were to arrive this past Friday. He lines someone up to put together the bookcases plus do the finish work. Truck pulls up. Bookcases on the manifest. Bookcases NOT on the truck. Twenty phone calls to Ikea yielded absolutely nothing. Not even the glimmer of a real person at the end of the 1-888 number. This is not customer service - more like customer aggravation. Called the delivery service. Success! Talked a real live human being. Again, long story short. The Columbus warehouse was contacted. Drivers of the truck didn't answer their phones. Was promised a call by end of the day with an update. No call. Email from Ikea was waiting for me early this morning. A very nice apology for "lost" shipment and new...